Ben

 

Came across an interesting article about airline carryon limits.

To me, the fundamental problem is that you can’t trust the airlines to safely handle checked baggage, and they won’t guarantee the safety of your items in checked baggage (at least, without ridiculous charges). Airline baggage handlers seem to have sticky fingers, which is absolutely intolerable. Probably the only way to ensure the security of checked baggage would be to:

1) Increase airline liability to some “safe” amount that would cover, say, a bag of professional photographic equipment. That’d probably be $25,000. In the state that the baggage-handling world is today, that would probably cost the TSA and the airlines billions of dollars a year. right now, I think you get ~$2,000 on domestic flights, with no coverage for “valuables” like electronics, and you still get hassled if you make a claim. I’m not going to check a camera on vacation if there’s a chance I would be without it. About the only thing electronic that goes in my checked baggage are chargers.
2) Your bag would need to be under constant surveillance, and you would have the unquestioned right to personally review the surveillance of your bag with the airline/TSA in case of loss/damage. Unfortunately, this requires a video surveillance system like on “Las Vegas” – that is to say, totally unrealistic.
3) Anyone who touches baggage or has access to the baggage areas gets all of their personal belongings inspected every time they enter/leave the airport, like UPS does at their handling facilities. They also have a “1-strike” policy on theft, and are additionaly subject to criminal penalties if caught.

Of course, some of the fault lies with travelers. Some business folks will take their standard 21″ rollaboard bag as well as a wheeled laptop bag, which is usually 2/3 the size of the rollaboard. That should get them dinged. A shoulder-style laptop bag ahould be the upper limit for us. For the non-frequent travelers at the back of the bus, charge them for the oddly-shaped items that disrupt the nice orderly row of rollaboards.

Maybe only frequent travelers (Premier/Gold types) get 1+1 allowances. The infrequent flyers get 1 bag, or 2 bags that conform to the stricter European-type carryon allowances (8 kg / 18 lbs).

Ok…we now return you to your regularly scheduled useless information…

It’s ok…

 Dumb Things...  Comments Off
Feb 162006
 

Sometimes, it’s ok to say “Yeah, we suck” – as evidenced by an apparently disgruntled employee following up to my post a couple months back about the poor customer service I got when attempting to get a warranty replacment of my Magellan GPS unit.


New comment on your post #158 "Magellan GPS - Poor Customer Service"
Author : Magellan (IP: 12.x.xx.xxx , irouter.thalesnavigation.com)
E-mail : mage...@lackofsupport.com
Comment:
Well, need we say more. I agree that we need improvement, but it won't happen. In fact, everyone is being outsourced to india, which is a fact. Go with a garmin. They are hardeer units to use and you may get beter service, but don't know for sure.

The good news is, they admit they have a problem. The bad news is, if my little insider “friend” is accurate, their management is too short-sighted (ie, placing savings from farming out customer support) to do what it takes to fix things.

You should NEVER have to jump through hoops to get warranty service on an item. If you register it online, you shouldn’t need to dig around for an old receipt, or trek over to CostCo and have them locate the transaction in question. I don’t need to bring in a sales receipt when I get my car serviced at the dealer. I can go to any dealer in the country, and if I’m within the warranty time/mileage, it gets fixed. Period.

Magellan’s not alone on this one. Apparently, Nikon makes you jump through hoops to get warranty service done on their cameras too. Fortunately, I did my homework on this one, and I’ve got it all neatly filed away if God forbid something happens to my camera gear.

Feb 082006
 

Well, if you haven’t been in the loop, Marcie and I are in Hawaii right now…as we speak, I’m sitting about 50 feet from waves breaking on the south shore of Kauai. Such a rough life, huh?

We’ve been having a great time so far. We hiked a little of the Na Pali coast (made famous in the helicopter scenes in Jurassic Park), checked out a lot of beaches, went snorkeling, took a few other cool hikes, and just enjoying not being at work. :) (sorry, Krafties!)

We’ve been giving the camera quite a workout – in a week, we’ve shot over 900 pictures, and there’s some definite keepers in there. The 18-200 VR lens is a rock-star – I can hand-hold shots nowhere near possible otherwise, especially since I don’t have the steadiest of hands at times (ie, after a long uphill hike). As you’d probably expect from any sub-$1000 lens, it’s not tack-sharp wide-open, but I’m a fan of the “f/8 and be there” school of shooting, so the lens is great there.

I’ve also been playing with some macro photography of flowers and the like, so once I’ve processed some shots, they’ll go up online.

 

So sorry it’s been so long. I know, I’ve been a slacker around here, but really, I’ve got some good excuses…

First, the kitchen has been coming along nicely. My parents came up right after Christmas, and in a 3-day spurt, my dad and I basically got everything hung up on the walls. Marcie’s happy because now we’ve got enough storage space for all of our kitchen stuff finally. I’m just happy to have that monkey off of my back.

And, of course, work’s been kind of nuts. Last week was my first full week in the office since November (actually, before the last blog entry, even). Six consecutive days in the office…I almost didn’t know what I was going to do with myself, actually.

The holidays were a good time. Spent Christmas Day with Marcie’s family, and then my parents came up for a few days between Christmas and New Years’ Eve. 2006 was rung in at Brian and Becky’s place, and then followed our traditional day of slack on the 1st. Every year on January 1st, we celebrate sloth. :) We watch movies all day, eat unhealthy food, etc.

And, I got a new toy lately – in preparation for our vacation, I went out and spent my bonus check on a new camera – the Nikon D70s. Then, in front of the body, the Zoom-Nikkor 18-200 f/3.5-5.6G VR IF ED. In a nutshell, a great camera. I went downtown over the weekend to try it out – got some very nice pictures out of it which are over in the Gallery.

 

Want to try something different on your Tassimo beverage system? Try making a mocha latte or mocha cappuccino. Here’s what to do:

You’ll need:

  • An espresso T-Disc
  • A hot chocolate T-Disc
  • Either a latte or cappuccino creamer T-Disc
  1. You’ll need a large mug for this – one of those coffee-house sized mugs will do, or a tall travel mug
  2. Brew the espresso disc. When completed, remove the disc and carefully (the pod will be HOT) cut away the barcode.
  3. Carefully place the barcode over the scanner window, then insert the chocolate T-disc. If you see all 4 lights flashing, the barcode isn’t properly aligned. Once you’ve got the “auto” light, brew the chocolate.
  4. Learned a better way – just brew the chocolate pod normally, but watch the product coming out. When the water goes clear, press the button again to stop the water
  5. Insert the creamer disc. While the water is heating, you may want to stir the espresso and chocolate together to make sure they mix well
  6. Enjoy!

All this does is make the chocolate disc brew using less water, so you don’t dilute out the chocolate or the espresso.

Nov 182005
 

So, for the first time, I watched the Martha Stewart version of The Apprentice on Wednesday night. On Wednesday night, I also watched the Martha Stewart version of The Apprentice for the last time. Why did I subject myself to this?

The Tassimo machine was supposed to be the featured item on the show. Unfortunately, the two teams did a lousy job of selling it, and NBC did a lousy job showing off the machine. I hope we didn’t pay NBC too much to get on the show – I didn’t even see a regular commercial for the brewer.

ObDisclaimer: As usual, just my opinion, and not the opinion of Kraft.

Corrections

 The usual stuff...  Comments Off
Oct 262005
 

Last time these teams won the World Series:

Chicago Cubs: 1908
Boston Red Sox: 1918 2004
Chicago White Sox: 1917 2005

Congrats to the new World Champions!

(sorry, Gramps – couldn’t resist!)

 

I’ve been having a rather frustrating experience with Magellan GPS (Thales Navigation) as of late. Last Christmas, Marcie got me one of their SporTrak Color hand-held GPS units. I played around with it a little bit over the winter, took it on a couple of flights with me, etc, but I never really dug into the advanced features the unit is supposed to have in addition to GPS functionality (electronic 3-axis compass, temperature/barometric pressure logging, etc).

(more after jump)
Continue reading »

Oct 102005
 

I’ve been getting a fresh crop of blog spam through here lately, so if you have trouble getting your (legitimate) comments to go through, e-mail me (ben at ben dash johnson dot org) and I’ll fix it up.

Oct 062005
 

Ok, this webhost I’ve been using is starting to suck. 200MB of disk space is cramping my style when a Gallery2 install takes 26MB, and then the software doesn’t even work. So, I’m going to move. The site will be in flux for a couple of days while I get everything ironed out.

13:00 Ok, the guts of the blog are back up at least. Now I need to get all the images and my theme back online too.

16:00 I think the images locally on the blog are back to normal. I’m redoing the photo gallery now. If you get a 404 error on a link with “/blog-images/” in the URL, leave me a comment.

Sunday night – Photo gallery is coming back online in bits and pieces. I still need to rebuild all the captions and such.

 

If you’ve been around here all that much, you’ve probably noticed I took a couple trips over to Germany in the past few months. Up until now, I haven’t been able to say much, but since it’s hitting the web and store shelves now, I can finally get into it.

I’ve been working on the team supporting the launch of the milk components for the Tassimo beverage system. It’s Kraft’s spin on the single-serve coffee brewing system, only better. Not only does it make the usual coffee and espresso, but it’ll also do cappuccino and latte (with real milk, not powders!) that will (in my opinion) rival anything you can get at your local coffeeshop of choice, and also crema, hot teas, and hot chocolate. The machine is about as simple to use as it gets. Put in a pod, wait a few seconds for the water to heat, and hit the button.

So far, it’s received some good reviews on the web – here’s a little of what I found over at Technorati:

Singleservecoffee.com:

The Tassimo 8 oz cup cup of Signature Blend Coffee crema was excellent. It has a rich flavorful taste with notes of chicory like flavors. It’s important to note that each T-Disc is different and the coffee crema produced from the Tassimo was a little more real than the Senseo.

The latte produced is quite good. It has a nice rich buttery taste with pretty decent temperature. We think this is above average for a totally automated latte…

…we are hot chocolate fans! We often get hot mint-mocoa things are the local coffee shop and the Suchard hot chocolate is excellent. The 8 ozs of hot chocolate produced is from a liquid hot chocolate – not a powder. We’re pretty sure this tips the scales on why the hot chocolate is so good. It’s way better than using Quik or the like, and is on par with many of the hot chocolate drinks we’ve made in the past using much more time consuming measures. We even added a shot of espresso to the hot chocolate and found it to be quite good and quite the caffeine buzz.

The Tassimo is a great machine and hot beverage system. Since the machine is not solely focused on coffee, but spans the entire hot beverage making arena, we have to give it high marks for making an excellent cup of coffee crema, decent espresso, and yummy hot chocolate.

Here’s some pictures of the machine making a cup of coffee that I found over at Flickr. (how’d he get the machine so early, though?)

Seriously, it’s good – why pay $3-4 for a tall cappuccino at a coffee shop, when you can make one that’s just as good (because we’re using real milk too) in about a minute for about $1? No messy steam wands, no coffee pots to wash out, no grounds to dispose of. Just two little pods. And, it’s more consistent than your average barista.

As usual, “Kraft” and “Tassimo” are trademarks of Kraft Foods Global, Inc. And, as usual, I’m just speaking for myself, and not for Kraft. All of the factual information can be garnered from the reviews, press releases, etc.

Sep 082005
 

Courtesy of the BBC, the rules of advertising. Some choice entries:

12. Children will not eat fruit or vegetables. Ever.

19. Professional people have strangely trivial preoccupations, e.g. a female barrister who is morbidly obsessed with finding a healthy snack bar.

23. Women never merely hop in and out of the shower, instead preferring to act out some sort of soapy Dance of the Seven Veils.

1. Men are obsessed with sex but will forego sex in order to watch football or drink beer.

Sep 052005
 

Well, it’s been a pretty eventful weekend around here. We’ve started to work on the great kitchen renovation project of 2005. So far, that’s consisted of ripping out the old paneling and drywall on a couple of the walls and installation of roughed-in electrical for the various outlets/appliances that will go on that wall.


(me hard at work)

So far, the work’s been pretty straightforward. The next bits will get a little more complicated, as I’ve got to install a new set of 3-way switches for the overhead lighting, which is going to involve a couple of longer conduit runs. I think I’m up to the task, but I’m getting into undiscovered country here.

Sep 012005
 

Looks like parts of the US have caught up to western Europe in terms of gas prices – from today’s Chicago Tribune, a picture of a gas station in Georgia:

High Gas Prices

Coincidentally, these are almost the exact same as the gas prices in Germany a couple of weeks ago.

(good thing we filled up our cars at CostCo for $2.739/gallon on Tuesday)

While I’m sure this certainly puts a big pinch on lower-income families, I think that this could ultimately be a blessing in disguise. If gas is more expensive, it makes suburban sprawl less likely, cuts down on gas-guzzling SUVs, encourages development of hybrid/alternate-fuel cars, encourages people to walk more, bike more, use more public transit, etc. In short, it’ll give us some of the benefits of the European lifestyle (but hopefully not the European taxes!)

. o (now if we could only drive as well as Germans and get autobahn-grade interstates)

It was great in Fallingbostel – every night, we’d walk to dinner from the hotel, walk to the store if you wanted to grab a snack, walk to the bar to have a beer, etc. I ate/drank significantly more than I usually do back home, yet I dropped 2 lbs in each of my 1.5-2 week trips.

 

Not only from 34,000 feet…but currently over the southern tip of Greenland. I was able to come into a free pass to Lufthansa’s FlyNet service, so I’ve got high-speed internet access as I’m flying back home from Germany. It’s definitely a good way to make a 9:40 flight go a little faster.

Had a good two weeks in Germany. I think I got a few decent pictures which will be up on the gallery sometime soon, got to see some great sights, ate some good food, made some new friends, and even got a little work done.

The only problem with being online right now is that there’s really no one online to chat with at the moment – it’s just now getting to be Saturday morning back in Chicago. So, it’s just me and the friendly skies…

Aug 162005
 

Ok, so I’m a slacker and haven’t updated this site in a long time. But, I’ve got a few slow minutes here today so I thought I’d update. I’ve been hopping over to Germany for work a couple times in the past 2 months.

The good stuff – the Autobahn, good drivers, good beer, good cars (in the US, a full-size rental is a Ford Taurus – in Germany, it’s a Mercedes-Benz C-Class), Germanic efficiency, Coke in glass bottles, excellent food, and Lufthansa business class.

The stuff that would be better if I wasn’t an ignorant American – Communication (I know a little survival German, social pleasantries, and that’s it)

The bad – no air conditioning in hotels, no ice in the drinks, gas at 1.25/liter = 5.96/gallon, Lufthansa flight attendants that keep talking to you in German after you only address them in English, and my cellphone costs $1.30/minute.

Still, I’m having a very good time over here. We’ve got a good team of people who’re good to work with on the job, and good to have a beer with at the end of a long day or over the weekend while we’re all still here.

I’ve had a chance to do a bit of sightseeing while I’ve been over here. Hamburg and Hannover have both been nice cities to visit. We’ve hit festivals in both cities, and I’ve also had a chance to check out a few smaller towns – Celle, Hille (the town where my mom’s family is from), the concentration/POW camp at Bergen-Belsen (where Anne Frank died), etc.

But, I miss home…

 

After a couple of years, we decided to add another kitten to the house.

Pictures of Molly can be found over in the photo galleries.

 

Nice to see someone in the media business actually gets it as far as making media available for public consumption. Too bad they’re on the wrong side of the pond. My favorite bit is at the end of the article:

In 2003, when the BBC switched off the encryption on its satellite feeds, allowing anyone who bought a receiver (including the French and Belgians) to watch free satellite TV, the studios went nuts, saying that they would lose licensing revenue from continental Europe.

Hollywood swore it would boycott the BBC: No movies for you!

The BBC stood fast — after all, anyone with a camera can be a filmmaker, but to be the BBC, you need 29,000 employees and 78 years of history — and when the studios’ fiscal year wrapped up, they came, hats in hand, to the BBC, asking if they couldn’t please have some of the money they were accustomed to for satellite licensing.

Meanwhile, over here in the good old USA, I have to resort to hacking my TiVo in order to copy movies off to DVD and edit out the commercials. Why? TiVo kowtowed to the entertainment industry, and stores all of the shows it records encrypted. Fortunately, said encryption was trivial to bypass, and thanks to my StarzHD subscription, I have a nice selection of near-DVD quality recordings.

Then, I bought the new Dave Matthews Band CD, “Stand Up”. It’s one of those non-”Red Book” compliant audio CDs that contains extra crap for copy protection. Again, trivial. I bypassed it by holding down the Shift key while insterting the CD into my computer. I’d like to think it’s the schlubs over at RCA/BMG that are the tools behind this, and not DMB, but a relatively taping-friendly band like DMB that’s popular enough they might as well have a printing press spitting out $100 bills in Dave’s basement ought to be able to “Stand Up” to their label.

It’s not like I’m seeding BitTorrents of the album – all I want to to make high-quality AAC files to feed to my iPod. Stop treating me like a criminal.

 

Finally, I managed to find a layout for the page that I’m really happy with and don’t have to hack a lot to make it work. It’s called the Gila theme. Much improved, I think. Also, I’ve started running Google AdSense ads too.

Work blogging…

 Random Linkage  Comments Off
Apr 232005
 

Courtesy of the NY Times, an article on employers and blogging.

There’s a lot of gray area around what you can say about your employer in a public forum. Personally, I tend to err on the side of caution. Talking about cubicle layouts and maybe the occasional Dilbert-esque moments are about all I’m going to get into about Kraft. Certainly nothing technical, because that would a) be highly inappropriate, and b) bore the pants off anyone who doesn’t have a background in food science/engineering. Anything I do say about the work I do is basically public information. For instance, I can say that we add Vitamin A to some varieties of cream cheese – but that’s nothing proprietary – it’s on the ingredient line if it’s in there.

That’s my take on it – if you think that what you’re blogging might be inappropriate, it probably is.

© 2011 Ben's Weblog Suffusion theme by Sayontan Sinha
The Flickr API returned error code #100: Invalid API Key (Key has expired)