Comments on: Magellan GPS – Poor Customer Service

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If you are not satisfied with it or it dose not fulfilling your requirement then why not you change it try for some thing which help you accordingly.

By: Bob Galloway

Bob Galloway — Mon, 18 Jul 2011 01:42:13 +0000

I recently received a Magellan Triton for a 25 year gift. Ok, it was free so I shouldn’t complain. I started to climb slowly on the GPS train but found the two AA batteries discharge very quickly, like in a week, even when it is turned off. Any ideas? I’m pretty frustrated and will recycle it and buy a Garmin if there is no fix or I haven’t done something stupid.

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By: Pipas01

Pipas01 — Fri, 08 Apr 2011 04:21:57 +0000

I bought a Magellan for use in Costa Rica. The problem is that there is no maps of Costa Rica in Magellan’s format.
Somebody know how I could adquire a Costa Rica map for Magellan.

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By: Anonymous

Anonymous — Wed, 01 Dec 2010 00:41:18 +0000

Magellan’s satisfaction surveys must be for their enjoyment at coffee break! I can see nothing but failure for this company if they don’t get their act together.

GPS received as a gift after researching Magellan website. My location was given as Canada so I thought the specs listed would be for the Cdn unit. It stated U.S. maps were pre-loaded which is what I wanted for my long road trip there. Unit received with Cdn maps which I have little use for. Company would have sent me a CD with the maps for a hefty fee, but after all said and done, the cost would be close the the unit itself. Now I find out that the SD card will not accept any other version on the Cdn unit. Glad I didn’t waste more of my money. Store will not accept return as the box seal is broken. No other resolutions from this POS company. Buy anything else but Magellan!!

By: Mike

Mike — Fri, 02 Apr 2010 04:36:31 +0000

Magellan just sucks! I have one that has NEVER worked right! I called CS and they told me i needed the home charger. I baught that and it did not help. 399.00 for the GPS and 35.00 for the charger. TOTAL junk! Do not waist your money!

By: jerry

jerry — Sat, 17 Oct 2009 22:55:45 +0000

DO not buy MAgellan poor service and they broke after a month.
bought two and both unit are krap. all calls to customer was a wast of time.